DUKAANMATIC LEARNING

Learn business operations with practical guides

Simple lessons for billing, GST, stock, accounting and running DukaanMatic confidently.

Beginner-friendly India-focused Practical workflows
Indian textile business owner learning with a laptop, notebook and calculator
PRACTICAL BUSINESS GUIDESLearn at your pace, apply it today
Billing & GST Inventory Accounting Team operations Security
ERP LEARNING CENTER

A dedicated space to learn your ERP

Learn each ERP section with step-by-step articles and practise sales, purchases, returns and payments. Choose from 13 article languages; watch recordings as they become available.

Explore the Learning Center

Registered users only · Sign in with your ERP email/mobile and password.

  • Get your workspace ready
  • Manage items and customers
  • Prepare and review sales invoices
  • Check your daily records
THE GUIDE DIRECTORY

Find help for the task in front of you

Explore the topics here. Sign in to the Learning Center with your ERP account to read a complete guide.

11 written guides ERP sign-in required to read
Purchases

Record a supplier purchase

Work through supplier bills, received quantities and payable balances, then try the purchase demo.

  • Supplier bill
  • Stock receipt
  • Payment review
Open guide
Billing

Handle a customer return

Link the original invoice, check returned quantities and review credit or refund.

  • Original invoice
  • Return reason
  • Stock disposition
Open guide
Accounting

Collect a customer payment

Record incoming money and understand how receipts settle invoices.

  • Cash & bank
  • Receipt reference
  • Invoice allocation
Open guide
Business Admin

Check backups and recovery

Review backup status and prepare carefully before a restore.

  • Backup destination
  • Completion status
  • Restore checks
Open guide
Tax & Compliance

Review GST records

Choose the registration and period, then compare tax summaries with source records.

  • Reporting period
  • Source records
  • Reviewer checks
Open guide
Getting started

Set up your business workspace

Understand the information to prepare, your opening-data choices and the checks before activation.

  • Business identity
  • Opening records
  • Workspace activation
Open guide
Inventory

Create your first item

Learn where item setup lives and how units, quantities and prices fit together before billing.

  • Item Master
  • Units & pricing
  • Opening stock
Open guide
Customers

Add a customer

Prepare customer details and understand the difference between opening dues and a new sale.

  • Customer identity
  • Contact details
  • Opening dues
Open guide
Billing

Prepare a sales invoice

Follow the billing workflow from customer selection to reviewing totals and choosing a save action.

  • Customer & items
  • Payment details
  • Invoice review
Open guide
Accounting

Review the day’s records

Know which sales, money and stock records to compare when reviewing a day’s activity.

  • Sales records
  • Cash & bank
  • Stock checks
Open guide
Getting started

Get useful product support

Put together a clear support request with the context needed to investigate your issue.

  • Issue details
  • Safe screenshots
  • Support channels
Open guide
A STARTING POINT FOR EVERY ROLE

Learn what matters to your working day

Choose a starting point for your responsibilities, then explore the related guides as you need them.

STORES & INVENTORY TEAMS

Know what is on your shelves

Begin with consistent item records, then build a habit of checking quantities against daily activity.

FROM READING TO DOING

A simple way to get started

One registered ERP account gives you a familiar way to access the Learning Center.

Sign in to the Learning Center
  1. 01

    Have your ERP account ready

    Use the email address or mobile number and password registered to your ERP account. Your local business setup alone does not create an online login.

  2. 02

    Choose one workflow

    Find a guide by topic or search. Each guide brings the steps and a final check together in one place.

  3. 03

    Apply it and review the result

    Keep the guide open while you work in the ERP. Check the actual saved record before moving on to the next task.

BEYOND THE GUIDES

Keep the right resources close

Install the app, ask a product question or review how to protect your business information.

Downloads & installation

Find the desktop download and review the installation information for your business.

Visit downloads

DukaanMatic Community

Browse questions from other users and share practical workflow questions.

Explore the community
BEFORE YOU SIGN IN

A few useful answers

Not sure where to start?
We can point you in the right direction.

Ask product support
Who can read the Learning Center guides?

The Resources directory is public. Complete written guides are available after the server verifies a registered, active ERP account.

Do I need a different password?

No. Use the email address or mobile number and password registered to your ERP account. You sign in on the Learning Center page; credentials are not passed through a link from the desktop app.

Can I open it from the desktop ERP?

Yes. In the current ERP, open Help & Support and choose ERP Learning Center. The website opens in your browser, where you can sign in with your ERP account.

Is setting up my local business enough to sign in?

Local business setup and an online registered ERP account are different. If your ERP credentials are not recognised, contact product support to check your account access.

What if my screen looks different from the guide?

Check your app version, the page you have opened and your access permissions. If you still need help, send support the page name and steps you tried. Never send your password or OTP.

Can my team use these resources?

Yes. Each team member should use their own registered ERP account. Choose guides that match their responsibilities and avoid sharing owner credentials.

NEED A SPECIFIC ANSWER?

Get help from the DukaanMatic support team.

Contact us for installation, migration, GST setup or product-workflow guidance.

Contact support

Explore billing, stock and accounts